FAQ


1) How to create an account
Click on 'Register' on the top of the page and follow the steps. Don't worry, it is absolutely free! Once you have created your account you need to activate it via a link that sent to your email. And place funds into the account using an approved means of deposit.
2) How to change account details
I. How to change password
  •    Login your account and go to "My Account" and select the "Change password".
II. How to change security password
  •    Login your account and go to "My Account" and select the "Change security password".
3) How do I get started?
Simply sign up for an account on the Novadex website- don't worry, it is absolutely free! Once you have created your account you need to activate it and place funds into the account using an approved means of deposit. You are now ready to begin purchasing and selling coins on the Novadex website. Novadex trade system will always match your offer with the optimal benefit for you.
4) How long before I receive your reply on a feedback question?
We try our best to reply within an hour unless our team is busy but we will serve you as fast as possible that we can.
5) I've never heard of Bitcoins, what exactly are they?
Developed in 2009, Bitcoin (frequently referred to as BTC) is a digital form of currency, revolutionizing the world by becoming the first online currency able to be traded between individuals without a 'middle man.' This means that users of the Bitcoin system are able to trade Bitcoins with one another without going through a payment processor such as a bank, allowing you the freedom to buy, sell and trade as you please. For more information you can check on official Bitcoin site.
6) Can I trade digital currencies other than Bitcoin?
Yes. You can trade Bitcoin (BTC), Litecoin (LTC), Dogecoin (Doge), Ripple (XRP), Namecoin (NMC), Dash (DASH), Peercoin (PPC), Blackcoin (BLK), Counterparty (XCP) and Feathercoin (FTC) with cash currencies.